Firstly, congratulations - well done on winning the auction!
Confirming your win
Once the auction has ended, you’ll be automatically transferred to a page where we’ll ask you to confirm that you still want the item and explain what to do next. You’ll have the opportunity to redeem any coupons you may have and will be told how to pay the final amount. We’ll also contact you via e-mail to explain how to do all this. Just remember to confirm that you still want the item within 7 days of the end of the auction. If you still haven’t confirmed within 21 days, we’ll assume that you’ve changed your mind and no longer want to buy the item.
Paying for the item you won
Just as for your tenders, you can pay for your item by credit or debit card, or via PayPal or Google Checkout. Please make sure that you pay within 7 days of the end of the auction. We’ll confirm your payment via e-mail and arrange for the item to be shipped to you. If the item hasn’t arrived within 14 days of our confirmation of your payment, please contact us.